Support Center


Last Updated: Jun 26, 2017 11:34AM PDT

How do I change the email address associated with my RightSignature account?​
To change the email address associated with your RightSignature account, first click Account. Under Personal Information, type the new email address in the Your Email text box, then click Update Personal Information. A verification link will be sent to the new email. Once the link is clicked, the account will be linked to the new email address.

How do I disable the signed PDF attachment feature on the email notification for a completed document?
When a RightSignature document is completed, RightSignature notifies all of the document parties with a confirmation email. By default, a PDF of the signed document is attached to the notification email.

To disable PDF attachments, log into RightSignature and click Account, followed by the Settings tab. Under Email Settings, uncheck the box next to Attach completed PDF. 


Document parties will still be able to download the completed PDF within RightSignature, but the signed PDF will not be attached to the notification emails.

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