Support Center

Signing FAQ

Last Updated: Jun 22, 2017 03:55PM PDT

Do recipients need to have a RightSignature account?
No. Recipients do not need to have an account to receive a document from you. There is no limit to the number of recipients to whom you send documents.

When you send a document, your recipient will receive an email containing a unique link. After clicking the link, the recipient views and signs the document in the browser, with no downloads and no plug-ins.

How do I download the original document?
To download a copy of the original, unsigned document, in the column to the right of the document:

• Click the Document Details tab
• Click the arrow to the left of Source Files to view the source documents
• Click the original document to download it and save it to your computer

How do I download the signed document?
To download a copy of the signed document, in the column to the right of the document:

• Click the Document Details tab
• Click the PDF Download button to download the signed document and save it to your computer

Note that if the document is not yet fully executed (one or more signers has not yet signed), the PDF Download button will produce the original document, not the signed document.

Can I save my signature to use again?
Yes. If you sign documents frequently on RightSignature, you may find it convenient to capture a signature you like one time, then reuse it each time you sign.

Currently, you may create a Saved Signature by signing online with your mouse. Additional options may be available in the future.

To create a Saved Signature:

  1. Once logged in, click Account
  2. Click the Saved Signatures tab
  3. Sign your name in the signature box by clicking and holding while moving your mouse
  4. Click Save Signature
  5. You may create multiple saved signatures if you wish
  6. After you have created a Saved Signature, each time you sign a document on RightSignature you will see a Saved Signature option in the signature pad. Select that option, then click the image of your Saved Signature to apply it to the document.

What if a recipient isn't comfortable signing online?
No problem. A recipient who isn't comfortable signing online can easily print out a faxable signature page, sign it by hand, and fax it to RightSignature. Using a unique barcode, the fax signature page will be appended automatically to your document online.

Please note: the faxable signature page option is only available on documents requiring a signature and date. If the signer is required to fill in text fields, checkboxes, or initials boxes, the document must be completed and signed online.

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